At T.O.K. (Tastes of Kerala), part of Anchery Drugs, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you use our website and services.
1. Information We Collect
We may collect the following types of information when you interact with our website:
- Personal Information: Name, email address, phone number, billing and shipping address, and payment details.
- Non-Personal Information: Information about your device (IP address, browser type, operating system), browsing patterns, and usage statistics.
- Order Information: Details related to your purchases, including products ordered, payment methods, and transaction details.
2. How We Use Your Information
We use the collected information to:
- Process and fulfill your orders, including sending confirmation emails and providing customer support.
- Communicate with you regarding your orders, promotions, or updates.
- Improve our website, services, and products based on your preferences and interactions.
- Personalize your shopping experience by offering targeted content and advertisements.
- Comply with legal obligations and protect against fraud.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners under the following circumstances:
- Service Providers: We may share your data with third-party companies that assist us in processing payments, delivering orders, or providing customer support. These companies are bound by confidentiality agreements.
- Legal Requirements: If required by law, we may disclose your information to governmental or regulatory authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the business transaction.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or loss. These include encryption technologies, secure servers, and regular security audits. However, no online transmission of data can be guaranteed to be 100% secure.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us analyze website traffic, remember your preferences, and display relevant advertisements.
- Essential Cookies: Necessary for the operation of the website (e.g., remembering items in your cart).
- Analytics Cookies: Help us understand how users interact with our site, enabling us to improve user experience.
- Advertising Cookies: Used to deliver personalized ads based on your browsing habits.
You can control cookies through your browser settings, but disabling certain cookies may affect the functionality of our website.
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Update or correct any inaccuracies in your personal data.
- Deletion: Request the deletion of your personal information, subject to legal requirements.
- Opt-Out: Unsubscribe from marketing communications by clicking the “unsubscribe” link in our emails or contacting us directly.
7. Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.
8. Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors. If we discover that we have collected data from a minor, we will take steps to delete it.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and significant changes will be communicated to you directly. Your continued use of our services constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:
Email: ancherydrugsecom@gmail.com
Phone: 095264 40055